FAQs
You've got questions and we've got answers. Explore our Frequently Asked Questions below. If you're not able to find an answer, feel free to shoot an email to info@cozyhome.com or call our customer service team at +1 828-654-7884
Is it safe for me to use my credit card when I order?
Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it is completely secure.
How will my product be shipped?
All orders will be shipped via UPS or United States Postal Service. We try to ship all orders within two business days of receipt of order. If we are temporarily out of a product, we will contact you and give you the option to cancel and offer a refund Returns We firmly stand behind our products and we offer a 30 day money back guarantee on all products throughout the website. If you are not 100% satisfied, we will gladly refund all of your money back...
How can I place my order if I experience difficulties with your website?
If you should have any difficulties placing your order online, please give us a call @ 877-856-1277 and we will gladly take your order over the phone.
How long will it take to receive my order?
3-5 business days after you place your order.
What is your return policy?
We firmly stand behind all products we offer to our customers. We offer a 30 day money back guarantee on all items throughout our website. If you are not 100% satisfied with your order, we will gladly refund all of your money back minus shipping cost.
